eBay error codes explained
You uploaded a file in Seller Hub → Reports → Uploads and the results file shows numbers like 23015 or 10029. Here is what each one means and what to do. A warning means the change went through; an error means that line was not changed.
eBay warning 23015 · payment
eBay says: “If this item sells by a Best Offer, you will not be able to require immediate payment.”
Means: The listing has Best Offer and 'immediate payment' both on. If it sells through an accepted offer, the buyer won't be made to pay at once.
What to do: Nothing to fix — your change went through. Turn off immediate payment if you prefer.
Your change went through. Source: Seen in a real Seller Hub results file (ListGuard field test, Nov 2026)
eBay error 37 · file
eBay says: “Input data is invalid.”
Means: A value in this line is missing or in the wrong format for the column eBay names in the message.
What to do: Read which field eBay names, correct that cell (number, date or allowed value) and upload the line again.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 240 · listing
eBay says: “The item cannot be listed or modified.”
Means: eBay refused this listing. Often words in the title or description break a policy, or the account has a restriction.
What to do: Check the message for the reason; remove banned or claim words (e.g. health claims, brand names you can't use) and try again.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 717 · postage
eBay says: “Package weight is not valid or is missing.”
Means: The postage service needs a parcel weight and none (or a wrong one) was given.
What to do: Add the weight (or use a postage business policy that has it).
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 5131 · item specifics
eBay says: “Missing Required Value.”
Means: A required item specific (named in the message) is empty.
What to do: Fill that item specific, e.g. Brand or MPN, in the C: column for this category.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10007 · system
eBay says: “System error. Unable to process your request.”
Means: A temporary problem on eBay's side, not your file.
What to do: Upload the same line again later.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10003 · postage
eBay says: “Invalid shipping handling costs.”
Means: A postage cost isn't a valid amount.
What to do: Use a plain number like 3.99 for the postage cost.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10019 · postage
eBay says: “Inconsistent shipping parameters.”
Means: The postage details in this line don't fit together (service, cost and type).
What to do: Use one postage business policy instead of separate postage columns.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10023 · revise
eBay says: “Listing cannot be revised.”
Means: The start price can't be changed: the auction has a bid or ends within 12 hours.
What to do: Wait until it ends, or change it before bids come in.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10025 · revise
eBay says: “Revise item failed.”
Means: The Buy It Now price can't be changed while there are bids, active Best Offers or less than 12 hours left.
What to do: Respond to the offers first, then change the price.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10029 · revise
eBay says: “Listing cannot be revised.”
Means: The title can't be changed: the auction has bids or ends within 12 hours, or the fixed-price listing already has sales.
What to do: Keep the title, or end the listing and list it again with the new title.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10037 · revise
eBay says: “Revise item failed.”
Means: Quantity can't be changed while there are bids, active Best Offers or less than 12 hours left.
What to do: Respond to offers first, then change the quantity.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10039 · revise
eBay says: “Listing cannot be revised.”
Means: The title can't be changed while a Best Offer is pending (or an auction has bids / ends within 12 hours).
What to do: Accept or decline the pending offer, then upload again.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10048 · revise
eBay says: “Listing cannot be revised.”
Means: Postage costs can't be changed while a Best Offer is pending, or an auction has bids / ends within 12 hours.
What to do: Deal with pending offers first, then change postage.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10065 · revise
eBay says: “Currency cannot be changed.”
Means: A revise or relist can't change the currency of a listing.
What to do: Keep GBP for eBay UK listings.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10073 · listing
eBay says: “The length of the description has exceeded the maximum limit.”
Means: The description is too long.
What to do: Shorten the description (remove long pasted HTML or repeated text).
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10115 · photos
eBay says: “Too many pictures.”
Means: More photos than eBay allows for this listing.
What to do: Keep up to 24 photo links in PicURL, separated by |.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10118 · account
eBay says: “Seller over trading limit.”
Means: The account has reached its selling limit (number or value of listings).
What to do: End unsold listings or ask eBay to raise your selling limits (Seller Hub → Overview → selling limits).
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10121 · photos
eBay says: “Invalid Picture URL.”
Means: A photo link contains '<' or '>'.
What to do: Use plain https:// photo links.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10123 · photos
eBay says: “Invalid Picture URL.”
Means: A photo link doesn't start with http:// or https://.
What to do: Use full links starting with https://.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 10125 · photos
eBay says: “Invalid Picture URL.”
Means: A photo link doesn't end in an image file name.
What to do: Use a direct link to the image (ending .jpg, .png…), not a web page.
This line was not changed. Source: eBay Trading API — Errors by Number
eBay error 21916616 · listing
eBay says: “Invalid category change.”
Means: A listing without variations can't be moved to a category that uses variations.
What to do: Keep the current category, or list it again as a new variation listing.
This line was not changed. Source: eBay Community: File Exchange error 21916619/21919420 thread
Full technical list: eBay Trading API — Errors by Number. Upload your results file in ListGuard to get every line explained.
Questions
Where do I find eBay's results file?
Seller Hub → Reports → Uploads, then the small arrow next to 'Download results'. 'Download results' is the report with Success/Warning/Failure per line; 'Download source file' is only a copy of what you uploaded.
Did my change work if the status says Warning?
Yes. A Warning line was still changed on eBay; eBay is only telling you something. For example warning 23015 means Best Offer and immediate payment are both on.
My code isn't listed — what now?
eBay's full technical list is the Trading API 'Errors by Number' page. Newer 8-digit listing codes aren't all published; ListGuard records the ones sellers meet so they can be explained.
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